Basic Rules of 1win
Each person must read the user agreement before starting the game. This document discloses the rules of basic procedures on the site, the rights and obligations of players, as well as the responsibilities of the company. 1win Bangladesh has developed Terms and Conditions to ensure that each party strictly fulfills its obligations and that no one has any problems. If the user does not agree with these rules, then they should leave the site, since the online casino will not be able to provide them with access to the services.
All articles of the document officially regulate relations with users, since 1win Bangladesh is a legal online casino. It is operated by 1win N.V., which has an official registration number 147039 and a license from the Government of Curacao No. 8048/JAZ2018-040. The company is also responsible for ensuring that the agreement remains current and meets all standards. For this purpose, 1win Bangladesh reviews and amends the provisions from time to time. Online casino employees notify players in advance of all updates.
Who can bet on 1win?
The company invites all Bangladeshi users to join the game. However, they must ensure that they meet the following requirements:
- The person must be over 18 years of age. In addition, some jurisdictions may have a different age of majority;
- The user must ensure that sports betting and gambling are legal in their country;
- The company does not accept gamers from the USA, Great Britain, France, Lithuania, Latvia, Italy, Spain, Panama, UAE, Switzerland, Albania, the Netherlands and Syria;
- The bookmaker does not accept bets from persons who are participants in a sporting event. These include coaches, judges, and athletes.
Game ban
Also in 1win Bangladesh there is a ban for some countries in certain games:
| Game | Restricted countries |
|---|---|
| All games from NetEnt | Afghanistan, Algeria, Angola, Indonesia, Iran, Iraq, Myanmar, Singapore, Pakistan, Syria, Taiwan, Latvia, Lithuania, Estonia, Romania, Portugal, Czech Republic, Mexico, Israel, Kuwait. |
| Guns & Roses, Jimi Hendrix, & Motörhead | South Korea, Singapore, North Korea, Afghanistan, Algeria, Angola, Cambodia, Indonesia, Iran, Iraq, Israel, Azerbaijan, Australia, UK, USA, Tunisia, Turkey, Ukraine, France, Italy, Lithuania, Latvia, Russia and Qatar. |
| Pooled Jackpot | Australia, China, Denmark, Azerbaijan, India, Israel, Italy, Japan, Russia, Qatar, Tunitz, Turkey, UAE, Ukraine. |
Profile registration
Only registered persons can take part in events from 1win Bangladesh. Therefore, users should know the rules for creating an account:
- A person can create a profile in any of the ways that are available on the official website;
- The user has to fill in all blank fields with true, accurate, and complete information;
- The bettor must go through the account verification process by providing identification documents;
- Each user can create only one profile. Creating a second account through the same IP address, mobile number or email address will lead to blocking;
- The player has to come up with a unique username and a strong password;
- The user may not transfer or sell their profile data to third parties;
- If someone has gained unauthorized access to a player’s account, then they should report it to customer support.
Sports betting
The main activity of 1win Bangladesh is sports betting. If the player wants this process to be fun and hassle-free, then they should learn all the rules.
Acceptance rules
- The bookmaker accepts bets only from registered users;
- The Company has the right to limit or change the minimum and maximum bet amount at any time;
- Once a user receives confirmation that a bet has been registered, they cannot change or delete it;
- A player can only bet an amount that does not exceed their account balance;
- Bets are accepted before the start of the match. The exception is events from the live betting section;
- If the user entered the results incorrectly, the bet will be subject to recalculation;
- The company will cancel a bet if it was placed on a known outcome.
Bets calculation and results
- The company is not responsible if the specified date and time of the match do not coincide with reality;
- Gamers are responsible for checking match information with independent sources;
- If the gamer made a bet after the start of the match, it will be settled with odds of 1;
- If the person predicted the outcome correctly, then they will receive the payoff;
- The company will pay out the winnings to the player immediately after the official results of the match are published;
- It is the user’s responsibility to verify that the amount charged is correct.
Customer Service
If players do not understand the terms of the user agreement or they believe that 1win Bangladesh has violated their rights, then they can contact customer support. All requests must be sent to [email protected].
The support manager may request identification documents as well as evidence of infringement. In this case, the request may take longer to process. If the support team cannot resolve the issue, then it will be escalated to the company management. In addition, if a dispute arises with a bookmaker and it is not possible to resolve it, the player has the right to appeal to the courts.
